Introduction

Introduction to Gateway documentation

Welcome to the comprehensive enterprise product documentation for our Onboarding and Off-boarding Platform, designed specifically for real estate brokerages. This cutting-edge platform is tailored to facilitate the onboarding, off-boarding, cross-boarding, and re-boarding of agents and employees, establishing a standardized process across the entire organization. Our goal is to streamline these crucial processes, ensuring a seamless transition for individuals at every stage of their journey with your company.

The platform is engineered to enhance transparency throughout the boarding processes, providing real-time updates and statuses to both applicants (agents and employees) and internal staff (including HR, hiring managers, executives, licensing teams, marketing teams, etc.). By offering a standardized set of document packages, it ensures compliance at both organizational and regional levels, adhering to state and local MLS association guidelines.

Key features include a centralized hub where applicants can easily track their task progress, upload necessary documents, and sign and submit forms digitally. Simultaneously, it allows internal staff to monitor and support applicants throughout their boarding journey, promoting efficiency and communication. This document will guide you through the platform's features, benefits, and operational procedures, ensuring your brokerage can fully leverage the potential of this onboarding and off-boarding solution to achieve a more organized, compliant, and streamlined experience for all stakeholders involved.

Using the Gateway Docs

The Gateway documentation is divided into two sections:

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Getting Started